Consumer-side resolution intelligence
SOLUVAIL helps people and businesses turn everyday misalignments—unresolved promises, refunds, credits, and service failures—into organized journeys toward satisfaction.
FROM FRICTION TO FORWARD MOTION
Each completed journey can improve the resolution intelligence available for the next one.
Two guided product demonstrations
These narrated videos present passive, synthetic iPhone journeys built from authentic SOLUVAIL product views. They are website demonstrations—not downloadable apps or Apple-approved listings. No live case, call, or account data is used.
Personal resolution
See one consumer organize evidence, use Thinker, follow Navigator through an IVR, reach a human agent, and preserve a five-business-day refund commitment.
$169.36 refundIllustrative documented outcome
Business resolution
See a business turn laboratory evidence and vendor acknowledgements into an exact credit commitment, posting date, transcript, and governed follow-up.
$4,435 creditIllustrative documented outcome
Demonstration scenarios and outcomes are illustrative. The videos explain product concepts and are not offers to download separate demo applications.
How SOLUVAIL works
SOLUVAIL is not a merchant support desk. It is the consumer-side system that helps a user prepare, pursue, and preserve a resolution journey—often through a simple, timely adjustment.
Narrative, messages, documents, and transaction records become one private resolution journey.
Thinker organizes the evidence and prepares a practical success script and forecast.
Navigator helps move through calls and channels while keeping the user in control.
Adjustments, commitments, and transcripts return to the journey so the next step is clear.
Trust is infrastructure
SOLUVAIL is being built around scoped access, explicit approval, durable audit records, and clear account controls. Internal operational systems remain separate from the consumer app.
Read the privacy notice →Our service promise
SOLUVAIL will continue to learn and adjust. When our service falls short, we review the journey fairly and use a generous credit-adjustment policy to help make the experience right.
Ask us to review a SOLUVAIL experience →SOLUVAIL TestFlight beta for iPhone
Build 14 is available to external testers through Apple TestFlight. The United States-only commercial App Store release remains in preparation.
Stay connected
Ask about the product, website demonstrations, support, or release announcements.